Tuesday, September 6, 2022

PSG, Battery Ventures invest $100M in open source password manager Bitwarden 

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By Christine Hall and Haje Jan Kamps

Tuesday, September 06, 2022

Hey, hey, hey! It's going to be a busy week for the TC crew this week. We're excited about the Apple event, and Y Combinator has its demo day. Alex welcomes you to YC and Apple week on the Equity podcast, and your trusty Daily Crunch team is poised at our laptops to share the cream of the news-crop with you!

Stay tuned, it's going to be a wild one!  — Christine and Haje

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Image Credits: Ranjitsinh Rathod / Getty Images

The TechCrunch Top 3

  • 2Dh1?..Spth!Lmng: Bitwarden's ability to generate hard-to-guess passwords has made it attractive to investors who just pumped $100 million of new funding into the company, which aims to rid the world of people using the same passwords across their personal and business lives, Paul writes.
  • 'Wild West' of climate tech: Mike has a story about Ceezer closing on €4.2 million to figure out a better way for businesses to carbon-offset.
  • DAO makes us proud: Gaming guild Metaverse Magna is now valued at $30 million after raising $3.2 million in a recent round. Tage writes the company plans to build "Africa's largest gaming DAO."

Startups and VC

The EU — those guys who ensured we ended up with cookie banners on every damn website you've ever visited — are back at it with a new initiative that could have some major-league unintended consequences on open source software, Kyle reports. The EU's AI Act could have a chilling effect — "if a company were to deploy an open source AI system that led to some disastrous outcome (…) it could sue the open source developers."

Our brains are melting in the heat, so here's some truly god-awful puns to match our current mental age:

10 onboarding improvements that cut our customer churn by nearly 3x

Managers who run businesses that rely on recurring revenue are often distracted by the never-ending sprint to maintain favorable KPIs. But one metric may rule them all: customer churn.

If new users can’t quickly figure out how to use (or benefit from) your products, it won’t matter how many new customers you onboard each month. But to reduce churn, marketing and product teams need onboarding goals, says Sam DeBrule, co-founder and head of marketing of Heyday.

In a TC+ guest post, he explains the tactics he and his co-founder used to insert themselves into the customer journey, and how the changes helped them reduce turnover by almost 3x.

“If you're working on onboarding and saw something you liked here, feel free to steal it.”

(TechCrunch+ is our membership program, which helps founders and startup teams get ahead. You can sign up here.)

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10 onboarding improvements that cut our customer churn by nearly 3x image

Image Credits: Hill Street Studios / Getty Images

Big Tech Inc.

Manish was behind two of our big stories over the weekend, including crypto exchange Binance announcing it would stop supporting USDC, USDP and TUSD and begin converting the three rival stablecoins into its own stablecoin, BUSD, on September 29. He also writes about India's information technology junior minister sending a summons to Wikipedia after edits were made to the page of cricketer Arshdeep Singh, "suggesting that some people from Pakistan were behind the act and were attempting to disrupt peace in the South Asian market."

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Friday, September 2, 2022

Nvidia chips become collateral damage in new US sanctions targeting China

TechCrunch Newsletter
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By Christine Hall and Haje Jan Kamps

Friday, September 02, 2022

Happy Friday! For those of you excited to see us in your inbox for your daily dose of tech news, unfortunately, you will have to wait until Tuesday to hear from us again because Monday is Labor Day in the U.S. We will be out grilling, wearing white for the last time this year and snoozing in hammocks. We wish you a safe and enjoyable weekend wherever you are.  — Christine and Haje

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Image Credits: Getty Images

The TechCrunch Top 3

  • No chips for you: Nvidia is caught up in the new sanctions the U.S. is imposing on China. Rita reports the company said it will not be able to export two of its AI chips to China, its second-largest market. That will likely cost Nvidia some $400 million in lost sales for this third quarter and interrupt some production that happens in China.
  • Just got paid: Google is expanding its alternative payment systems, like third-party, for in-app purchases to more countries, Ivan writes. This includes some of Android's largest markets, including India and Indonesia.
  • More cuts: Tage wrote about Nigerian digital bank Kuda, which is the latest African startup to lay off some employees. He notes that Kuda's 5% reduction affected about two dozen people as the company decided to remove redundant positions and low-performing staff in efforts to cut costs.

Startups and VC

"A red-headed woman stands on the moon, her face obscured. Her naked body looks like it belongs on a poster you'd find on a hormonal teenager's bedroom wall — that is, until you reach her torso, where three arms spit out of her shoulders," Kyle and Amanda write in a story that has more twists and turns than a mountain pass.  AI is getting better at generating porn. We might not be prepared for the consequences, they ponder.

The rest of our top stories have less nudity, but also less arms growing where they shouldn't. We'll call it a draw, shall we:

Stop sensationalizing the 'collapse' of VC: Look at the data

For founders who are looking to raise, this is a terrible time: It’s taking much longer than it used to, and valuations are so much lower than just a few months ago.

For investors, however, things are settling back to earth, says Brian Walsh of WIND Ventures.

“The reality is that there was an unprecedented hype cycle in 2021, and what we have seen since the beginning of 2022, objectively, is a ‘reversion to the mean’ in line with long-term trends.”

(TechCrunch+ is our membership program, which helps founders and startup teams get ahead. You can sign up here.)

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Stop sensationalizing the 'collapse' of VC: Look at the data image

Image Credits: perrygerenday / Getty Images

Big Tech Inc.

To start your weekend off right, Zack has the 411 on a data breach over at Samsung, which apparently is the second such incident this year. The company told Zack the breach happened in late July and that customer data was compromised in early August, though would not get specific on how many customers were affected or why customers are now just being told.

Read more stories on TechCrunch.com

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